Beith Health Centre

BEITH HEALTH CENTRE
GP Practice, Reform Street,
Beith, Ayrshire KA15 2AE

Dr David A Peggie Dr Sheila E McCarroll Dr Gordon I Isbister Dr Iain K Graham
Telephone -	01505 502888
Fax-	01505 504151
Out of Hours -	08454 242424

Welcome To The Practice

This website has been designed to inform you of how to make the most of the many services we provide. We are sure you will find it a very useful guide to our practice. The practice is led by a team of four doctors working in partnership (not limited) who employ a practice manager, assistant practice manager, a medical secretary, four medical receptionists, three of whom are healthcare assistants three practice nurses and a phlebotomist.

Practice News and Notices

PATIENT INFORMATION

OUT OF HOURS - IF YOU NEED A DOCTOR URGENTLY OUT WITH OUR OPENING HOURS PLEASE TELEPHONE NHS24 ON 08454 242424.  PLEASE NOTE THAT CALLS MAY BE RECORDED.

EXTENDED HOURS- EVENING SURGERY EVERY MONDAY FROM 5.30 - 7.30 P.M.  (WITH ADMIN TIME BUILT IN).  THESE APPOINTMENTS ARE PRE BOOKED APPOINTMENTS AND ARE AVAILABLE ONE WEEK IN ADVANCE.  PATIENTS SHOULD NOTE THAT ANYONE REQUIRING A DOCTOR URGENTLY AFTER 5.30 P.M. SHOULD FOLLOW THE NORMAL PROCEDURES NHS24 08454 242424 OR ATTEND THE NEAREST ACCIDENT AND EMERGENCY UNIT.  PLEASE DO NOT ATTEMPT TO BE SEEN IN SURGERY.  PLEASE ALSO NOTE THAT IN THE INTEREST OF STAFF SAFETY THE DOORS MAY BE LOCKED AND ONLY PATIENTS WITH APPOINTMENTS WILL BE ADMITTED.

NEW MEMBER TO GP NURSING TEAM - FROM JAN 2010 JOANNE ANDERSON OUR LEAD PRACTICE NURSE WILL PROVIDE  MINOR ILLNESS CLINICS AND ON MONDAY EVENINGS WILL DO EXTENDED NURSING HOURS FROM 5 P.M. THROUGH TO 7 P.M.

NEW TO THE COMMUNITY TEAM - PODIATRIST ASHLEIGH HOLT- HEALTH VISITORS MARION YOUNG AND ALISON LANG.

REPEAT PRESCRIPTIONS -

PLEASE ALLOW FOR THE FULL 48HRS PERIOD FROM PLACING YOUR REQUEST TO COLLECTING YOUR PRESCRIPTION FROM THE LOCAL PHARMACIES. 24HRS IF COLLECTING FROM CENTRE PLEASE ADVISE RECEPTIONIST IF COLLECTING PRESCRIPTION FROM THE CENTRE. PRESCRIPTIONS REQUESTED AFTER 4 P.M. WILL NOT BE PROCESSED TILL THE FOLLOWING MORNING AND THE 24 OR 48 HOURS WORKING RULE WILL APPLY FROM THEN. PLEASE NOTE YOU CAN NOW FAX PRESCRIPTIONS ON 01505 504151

APPOINTMENTS

OUR APPOINTMENT SYSTEM HAS BEEN CHANGED TO OFFER PATIENTS APPOINTMENTS UNDER THE 48 HRS ADVANCE ACCESS SYSTEM AND IT IS ALSO POSSIBLE TO BOOK APPOINTMENTS UPTO ONE WEEK IN ADVANCE  WE ALSO OFFER A NUMBER OF SAME DAY APPOINTMENTS WHICH CAN ONLY BE ACCESSED ON THE DAY THE APPOINTMENT IS REQUIRED. PLEASE ENSURE THAT APPOINTMENTS NO LONGER REQUIRED ARE CANCELLED IMMEDIATELY

TELEPHONE ACCESS

GP/NURSE TELEPHONE ACCESS IS AVAILABLE TO ALL PATIENTS, PLEASE LEAVE YOUR NAME AND CONTACT DETAILS WITH RECEPTIONIST

PATIENTS ARRIVING MORE THAN 10 MINS LATE FOR CONSULTATIONS WILL NOT BE SEEN AND WILL REQUIRE TO REARRANGE THEIR APPOINTMENT

PLEASE NOTE CHANGES TO COMPLAINT PROCEDURE, THE PRACTICE WILL ENDEAVOUR TO ACKNOWLEDGE RECEIPT OF ALL COMPLAINTS RECEIVED WITHIN 3 WORKING DAYS