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HOW
DO I...
Make
Appointments?
The surgery operates a 48 hours appointment system. We also have a limited number of same-day appointments or, for advance bookings, patients are able to book appointments one week in advance. Appointments can be arranged over the telephone on 01505 502888 or in person by calling into the surgery. Dr McCarroll also offers a limited amount of telephone consultations for patients not requiring face-to-face consultations. Patients experiencing difficulties in obtaining a suitable appointment are asked to give the receptionist as much information as possible along with a contact number to pass on to the doctor.
Telephone
Access to GPs and Practice Nurses
Patients seeking telephone
advice/request/inquiries from doctors or practice nurses can do so at any time
during normal working hours by leaving their name, address and contact number
with a brief description of the nature of the call with the receptionist (Telephone
01505 502888).
HOW
DO I...
Obtain
Home Visits?
(Telephone 01505 502888)
If you are too ill or frail to get
to the surgery and you need a home visit, please ring the surgery between 9.00
and 10.00am. This will assist in planning the doctors' rounds. Urgent visits may
be requested by telephoning the surgery at any time. Please remember, however,
that house visits are time-consuming. The doctor can see four patients in the
surgery for every one at home, so please try to attend the surgery if possible.
Please give the receptionist as much information as possible including your telephone
number. House visits are at the doctors' discretion and they may wish to call
you, either to ascertain the urgency of the visit or to allocate an appointment
for you to come to surgery if at all possible.
HOW
DO I...
Obtain
Test Results?
(Telephone 01505 502888)
Specimens for the hospital labs are
collected twice daily at 11.30am and 5.00pm. Results are also received by then
and need to be screened by the doctor. Please phone for results after 4.00pm.
Information will not be given to another person without your permission. Please
note that pregnancy test results should be given in person. Please state if you
are unable to collect your result and if you require the result to be given over
the phone. |